….I am writing this email to express my gratitude and thanks to your sales staff, Mr Dennis Soh Chin Chye, for his great service in making my recent purchase of the Ford Fiesta a pleasant one.

Mr Soh had been most approachable when introducing the car to me and was prompt to attend to all my queries before, during and after the purchase. My husband and I are most pleased with the service he had rendered and would like to share in formal writing our sincere thanks to him for making the entire process of car purchase a hassle free one.