“I am writing this piece to compliment your Customer Service Advisor Mr Joseph Tan Chit King after my recent sending my car for regular servicing on 27/11/2017 and express my appreciation to him for the excellent service both I and my car received. It is particularly necessary for me to do so given the previous unhappiness in the wake of servicing by other CSAs.
….. this time round, after servicing rendered by CSA Mr Joseph Tan, the desired feeling comes back. Not only that, he also managed to fix completely the lingering problem from previous servicing and other problems I didn’t even notice….”