“I like to express my appreciation to Max, the service advisor, and the Technicians who had helped resolved 2 key issues in my Mondeo. The first issue, a clicking noise on my brakes… Finally, it was resolved last week! The second issue is a creaking noise when I turn my car left or right at certain speeds. This requires careful monitoring and deciphering. Max had been patient and listened to the recordings I sent. The issue was finally resolved this week.”