#35

I noticed a nail in my tire and decided to have it looked into at Peugeot Service Center. I called Christopher and he was professional and polite. He went on to solve my problem and i would like to compliment him on his service rendered. Well Done, Christopher! To Christopher’s credit, he solved my issues promptly and professionally, however, this messed up other clients whom he attended to later cause of my emergency. Thus, I’d like to propose a small tweak to your service model which i think will help customers of having their needs met faster.