#20

We would like to thank Lina Tan for the excellent customer service she provided during the recent purchase of our Peugeot. Our experience has been an overwhelmingly positive one. My family and I, having only been owners of Japanese cars, were initially hesitant on buying a continental vehicle. However, we were delighted by her thoughtfulness and patience towards us during this time – she cared more about fulfilling my family’s needs rather than simply making the sale. My spouse was particularly pleased when she kept up the end of her promise on the agreed trade-in price of our old car, despite the fact that the used car dealer was insistent on a lower price. Moreover, the whole handover and delivery process of our cars were very smooth.

Once gain, we would like to thank her for the excellent experience – her passion and professionalism is truly an example for others to emulate. I hope to continue to experience such excellence in your after-sales service.