#117

“I would like to commend one of your Sales Consultant, Mr Lionel Ho Kok Wee, who guided me through the purchase of my new Ford Focus, and the trading-in of my old vehicle.

Lionel exhibited great professionalism throughout the sale process and went the extra mile in assisting in the trade-in my old Ford Focus, which broke down just 2 weeks before I was due to collect my new vehicle. His advice and follow-up gave much assurance that the purchase and trading-in process will be smooth. After the collection of my new vehicle, Lionel even followed up with a call to ensure everything is fine with my new vehicle.

Lionel is a staff who exemplifies good customer service and without doubt, will be an asset to your company.”