Established in 1952, Singapore Children’s Society help protect and nurture children and
youth of all races and religions, especially those who are abused, neglected, and/or
from dysfunctional families. As part of our community effort, Quicklane will donate all $10
proceeds from our 5-point check service. Our exclusive 5-point check service will ensure that your vehicle will maintain its peak performance. These donations will go towards meeting the needs of children who need a little help, so go the extra mile because the journey will be worth the while.
This fund-raising project for Singapore Children’s Society will end on 31 December
2009, so come and support us now. For more information about our adopted charity
group, please visit www.childrensociety.org.sg
Our customers already know how far Regent Motors will go to ensure that all expectations are met and all experiences are positive. And this sentiment has not gone un-noticed from FORD either, with Regent Motors recently collecting three awards in recognition of our excellent sales practices, parts and services best practice and attractive showroom environment.
These achievements highlight Regent Motors’s commitment to our current and future customers: to ensure the highest sales standards and the optimum customer environment. The Regent Motors team is here to ensure that this standard is met, and surpassed, each and every day.
In its commitment to inculcate excellent service culture amongst its employees, Vantage Automotive had a Service Orientation Launch on Friday, 26 June ‘09, at its corporate office at Alexandra Road. Attended by about 100 employees across operational and supervisory levels in the company, such as the frontliners, back-end support staff and their supervisors / managers, this is the first of a series of tailor-made customer service training lined up from now to September ’09.
The training, conducted by ILS (Integrated Learning Systems), is aimed at equipping employees with the knowledge and application skills that would allow them to proactively offer and promote excellent service to customers.
In line with the training objectives, Vantage Automotive has come up with a service statement to entrench the key values of “S.E.R.V.E.” to employees:
- Sincere Service
- Experts in what we do
- Responsible, Responsive
- Vigilant in ensuring the highest quality
- Empowered to solve every customer’s issue … The Vantage Way!
“By investing in customer service training and skill upgrading of our staff, we hope to empower them to develop the best business practices and deliver proactive and caring services to all our customers”, said Mr Say Kwee Neng, Managing Director, Vantage Automotive Ltd.